Listed below are common questions and answers about ModernManBags.com.
Q: How can I contact Modern Man Bags?
A: Email us using the contact form
Q: What payment methods do you accept?
A: Visa, Mastercard, Discover, and Paypal.
Q: Do you sell gift certificates?
A: Yes. Many women buy their reluctant men a stylish "man bag" using gift certificates. This allows him to pick the style he likes and return the bag if he changes his mind. Gift certificates are available here in our online store.
Q: What does ModernManBags.com charge for shipping an order?
A: $6.95. ModernManBags offers USPS Priority Mail shipping on all orders, regardless of size or value. This includes orders shipped to a PO Box or APO/FPO. You can also select 1-2 Day USPS Express Mail Shipping for an additional fee.
Q: How long will it be before I receive my order?
A: For items in stock allow up to 48 hours for processing. Once processed, you will recieve a tracking number by email and should receive your order within 2-3 business days via USPS Priority Mail. Please allow additional time for shipments to APO/FPO addresses.
Q: Do you ship Internationally?
A: Yes. ModernManBags ships to Canada and other countries listed below. An extra handling fee is required based on the shipping destination. Non-US addresses are shipped via International Priority Mail (USPS). Most packages take 6-10 business days to arrive assuming there is no delays with Customs. A tracking number is emailed to you so you can check status. International shipments are insured in case of loss.
In addition to the $6.95 shipping per item, we require the following international fee per order below:
Q: Do you ship to PO boxes or Military APO/FPO addresses?
A: Yes. Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
Q: How can I contact ModernManBags.com for additional assistance?
A: If you need help with your order please feel free to email us (preferred), or call us at 1-858-381-BAGS (2247).
Q: Are the shipping time-frames listed on your website guaranteed?
A: Yes. ModernManBags.com strives to fulfill all of the orders that we process within the quoted time-frames. ModernManBags gladly stands behind the quoted delivery time-frames, associated with each of the shipping types that we offer.
*ModernManBags.com accepts no responsibility for packages that do not arrive within a stated time-frame, due to extreme weather conditions or uncontrollable circumstances.
Q: How do I return my order?
A: If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it. All returned items must be in new condition. To return your, order simply log into your account, click the order number containing the item(s) you wish to return, and then click the "Proceed to Return Process" link located at the bottom of the page. (This option will not be available if your order is outside the 30 day period). Customers are responsible for all return shipping costs except in cases where the wrong item was sent or defective merchandise. Once the return is authorized you will be notified by email. Send your item to the following address:
PCH Enterprises - RETURNS
602 South Cedros Ave.
Solana Beach, CA 92075
Once we receive your item our staff will inspect it within 72 hours. If in acceptable condition, we will refund your money to your original method of payment within 7 days (i.e., Credit Card, PayPal, Google Checkout). We will notify you by email once the refund has been processed on our end. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your account statement.
If you need additional help with your order please email us with the form or at support @ modernmanbags.com.